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Terms and Conditions

Effective Date: March 5, 2025

Welcome to Saamagri! These Terms and Conditions ("Terms") govern your use of our website https://saamagri.in/ (the "Website") and the services we provide. By accessing or using our Website, you agree to be bound by these Terms.


1. General Use

  • You must be at least 18 years old or have the consent of a legal guardian to use this Website.
  • By using our Website, you agree to comply with all applicable laws and regulations.
  • We reserve the right to modify, suspend, or discontinue any part of the Website at any time without prior notice.

2. Products and Orders

  • All products displayed on the Website are subject to availability.
  • Prices and product descriptions may change without notice.
  • We reserve the right to refuse or cancel any order at our discretion. If payment has been processed for a canceled order, we will issue a refund.
  • Once an order is placed, it cannot be modified or canceled by the customer unless explicitly allowed by our support team.

3. Payment and Security

  • We do not collect or store your payment details. All transactions are securely processed by Razorpay, a third-party payment gateway registered under the Reserve Bank of India (RBI).
  • You agree to provide accurate payment information and authorize us or our payment processor to process transactions on your behalf.
  • In case of payment failure, we are not responsible for any losses or additional charges incurred.

4. Shipping and Delivery

  • We strive to deliver orders in a timely manner. However, delays may occur due to unforeseen circumstances.
  • Shipping charges and estimated delivery times will be displayed at checkout.
  • We are not responsible for lost, damaged, or delayed shipments once they are handed over to the courier.

5. Returns and Refunds

  • Returns or refunds are only applicable for defective or incorrect products delivered.
  • To initiate a return, you must contact us within 48 hours of receiving your order.
  • Products must be unused, in their original packaging, and accompanied by proof of purchase.
  • Refunds, if applicable, will be processed within 7-10 business days after approval.

6. User Conduct

  • You agree not to use our Website for any unlawful purpose.
  • Any attempt to interfere with the Website’s security or operational integrity is strictly prohibited.
  • We reserve the right to suspend or terminate your access to the Website if you violate these Terms.

7. Intellectual Property

  • All content, logos, images, and materials on the Website are the property of Saamagri and protected under copyright and intellectual property laws.
  • You may not copy, distribute, or reproduce any Website content without our written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or our services.
  • Our liability in any case will be limited to the amount you paid for the affected order.

9. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction, e.g., Uttar Pradesh].

10. Changes to Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
  • Continued use of the Website after changes means you accept the revised Terms.

11. Contact Us

For any questions or concerns regarding these Terms, you can contact us:

📧 Email: pujaa.saamagri@gmail.com
📞 Customer Care: +91 98382 01812
📍 Contact Page: https://saamagri.in/pages/contact


Thank you for shopping with Saamagri!
https://saamagri.in/